Pricing & Promotions

Prices are subject to change without notice. Product availability is not guaranteed and may be adjusted at any time. Promotional pricing is valid only during the specified promotional period and is subject to product availability.

Order Minimums & Delivery Charges

Order minimums and delivery charges vary by location and distance. Please refer to the Titanic Furniture Delivery Policy Guide for current details.

Sales & Account Policies

Titanic Furniture reserves the right to refuse sales to any account that does not meet the qualifications of an authorized retailer. Orders may only be placed by accounts in good standing.

Intellectual Property & Proprietary Rights

All images, content, and proprietary designs are the exclusive property of Titanic Furniture and may not be used, copied, or reproduced without written authorization. Unauthorized use may result in legal action.

Ownership & Payment Terms

All goods remain the property of Titanic Furniture until payment is received in full.

Wholesale Distribution Policy

Titanic Furniture operates as a wholesale distributor and manufacturer. We do not sell directly to consumers — all purchases must be made through an authorized retailer.

Credit Qualification & Payment Terms

Customers must qualify for credit approval through a third-party factoring service. Transactions must remain within the approved credit limit. Orders exceeding the limit or not approved for credit must be prepaid or processed as COD unless an alternative payment arrangement is authorized.

NSF Payments: Any non-sufficient funds (NSF) check or failed payment will result in a $39 fee and may lead to a downgrade in account terms to certified terms or prepayment.

Orders may not be processed for past-due accounts or if an account has reached its credit limit.

Becoming an Authorized Retailer

Retailers must complete a new account application and submit all required local, state, and federal tax documentation. Titanic Furniture reserves the right to conduct credit checks at its discretion. Apply here.

Final Sales & Returns

All sales are final. Refunds are not permitted; only credit on account can be issued. Exchanges may only be made with prior authorization. Returns require prior authorization and must be in their original packaging. Repackaged goods will not be accepted. Approved returns are subject to a 25% restocking fee.

Orders

Orders can be placed through your rep, our online portal (AMP), or by calling the Titanic Furniture office. Warehouse orders are valid for 7 days; orders not picked up within 7 days will be canceled and the reserved status removed. While we aim for accuracy, product availability is not guaranteed.

Product Inspection & Claims

Warehouse merchandise should be inspected upon receipt. Mirrors, glass, and marble must be inspected immediately upon delivery or pickup; once received by the retailer, they are not eligible for exchange. Missing items must be reported within 24 hours of receipt to qualify for resolution. Damage due to negligence or mishandling will not be honored by Titanic Furniture.

Delivery & Shipping

Delivery Fees: Delivery charges apply as per the Titanic Furniture Delivery Policy Guide.

Delivery Estimates: Estimated delivery dates and times are subject to change due to supply-chain disruptions, logistics issues, weather conditions, manufacturing delays, or other unforeseen events.

Warehouse Transfers: Transfers between warehouses are not guaranteed and may take up to 4 weeks.

Filing Claims

Claims must be submitted within 7 days of receipt, except: broken mirrors, glass, and marble (report immediately upon delivery or pickup) and missing items (report within 24 hours of receipt).

Claims are reviewed promptly. Final resolutions may take longer. Parts and exchanges are subject to availability. Titanic Furniture will make every effort to provide parts, though there may be a waiting period if a part is unavailable.

Warranty

Titanic Furniture offers a one-year limited warranty. Warranty coverage applies only to manufacturing defects and does not cover damage due to misuse, negligence, or unauthorized modifications.